Ai agents SOXE illustration

at your service.

What is an AI agent?

An AI agent is a software teammate that can take a goal and handle the work end-to-end: it breaks the goal into steps, gathers the right inputs, checks its own output, and moves the task forward.

Plans before it starts

Turns vague requests into a short checklist - consistent output, less chaos.

Uses real tools

Docs, inbox, CRM, helpdesk, data, APIs - grounded in your sources of truth.

Validates and escalates

Checks constraints and uncertainty. Asks questions instead of guessing.

One line: Chat answers. Agents deliver.

WHAT'S UNDER THE HOOD?

The Agent loop

Plan → Act → Verify → Report. A repeatable process that replaces “AI vibes” with control. Click a step to see what the agent actually does.

The agent turns your goal into a checklist: required inputs, tools to use, constraints to respect, and the exact output format.

If anything is unclear, it asks a precise question before moving on - no guessing, no silent assumptions.

  • Example: “Reschedule a delivery” → checks order ID, SLA window, carrier rules, and available slots.
HOW OTHERS USE AGENTS

Use cases people pay for

Pick one. If it’s repeatable and annoying - an agent can handle it.

Built with guardrails: permissions · approvals · sources of truth · audit logs.

GUARDRAILS

Guardrails, not guesses

Agents shouldn’t “free-run”. SOXE builds boundaries so you stay in control — what it can access, what it can change, and when it must ask for approval.

Permissions

Define read vs. write access. No accidental damage.

Approvals

Draft-first or approve-to-execute. You choose the risk level.

Audit trail

What happened, when, and why — easy to review and improve.


Sounds like agents could work for you too?